FAQs
One-piece cues are solid and typically used in home settings, while two-piece cues can be disassembled for easier transport and storage.
Cue weights generally range from 18 to 21 ounces. Heavier cues provide more power, while lighter cues offer better control. It’s best to try different weights to see what feels comfortable for you.
Pool cues are commonly made from wood (like maple or ash), fiberglass, or carbon fiber. Each material has its own characteristics in terms of feel, durability, and performance.
To maintain your cue, store it in a case, keep it clean by wiping it down after use, avoid extreme temperatures, and periodically check for warping or damage.
Many manufacturers offer customization options, including personalized engravings, custom weights, and unique finishes. Check with the manufacturer or retailer for available options.
Billiards cues are typically used for games like straight billiards and do not have a tip that is designed for making contact with balls that have pockets. Pool cues are designed specifically for pocket billiards games.
Delivery times depend on your location and the shipping method selected. Standard shipping typically takes 2-5 business days, while expedited options can take 1-3 business days.
Yes, we offer international shipping to select countries. Additional customs fees and duties may apply, depending on your location.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website.
If your order has not arrived within the estimated delivery time, please contact our customer service team for assistance. We will help you track down your shipment.
If you need to change your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the address.
If your package is lost or damaged, please reach out to our customer service team. We will assist you in filing a claim with the carrier and provide a replacement if necessary.
Shipping fees vary based on the shipping method selected and your location. We often offer free shipping on orders over a certain amount, so be sure to check our promotions!
We strive to process orders as quickly as possible. Same-day shipping may be available for orders placed before a certain time. Please check our website for specific details.